Important Notice About International Payments

Many international banks — especially U.S. banks — use strict security measures for online payments. Your first payment attempt may be declined even if all card details are correct. This is normal.

If you are sure your details are correct, please do not try again immediately.

Before contacting your bank, please check:

  • Your card supports 3D Secure (a security step where you confirm the payment by entering a SMS code or approving it via your bank’s app).
  • Your browser allows pop-ups (needed for the 3D Secure page).
  • You have sufficient balance or available credit.
  • Your card is enabled for online payments.
  • The correct password or PIN was entered.

Please call your bank and confirm that this transaction is authorized by you. Your bank may need to remove a temporary security block.

Trying again before confirmation may temporarily block international transactions.

After your bank confirms, you may safely retry the payment.

If you need assistance, please contact us.